Severity
Moderate
ModerateActive
CPSC recall · Reported March 27, 2014
Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
Excel Industries, Inc., Hesston, Kan. recalled This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red … — a moderate-severity action.
Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert) was recalled by Excel Industries, Inc., Hesston, Kan. in March 27, 2014. Reason: The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operat…. Remedy: Consumers should stop using the mower immediately and contact your dealer to schedule an …. Verify recall #14726 with the CPSC before acting.
The recall
Excel Industries, Inc., Hesston, Kan. issued this moderate-severity CPSC recall — The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operat….
- Moderate
- severity level
- March 27, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #14726 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #14726) was formally reported on March 27, 2014. It is classified under Moderate severity, with a current status of Active. Excel Industries, Inc., Hesston, Kan. is listed as the recalling firm. Federal records list the affected scope as About 3,700.
The documented reason for this recall is: The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category — 9,301 vehicles recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
About 3,700
Related Recalls
6
0 from same agency
Product description
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.
Reason for recall
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
Remedy — what to do
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 14726 |
| Date reported | March 27, 2014 |
| Date initiated | March 27, 2014 |
| Recalling firm | Excel Industries, Inc., Hesston, Kan. |
| Affected scope | About 3,700 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repai…
- Check the recall number (14726) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.. Recalled by Excel Industries, Inc., Hesston, Kan.. Units affected: About 3,700.
Why was this product recalled? ▼
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
What should consumers do? ▼
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 27, 2014. Severity: Moderate. Recall number: 14726.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (14726) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported March 27, 2014.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.