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CPSC recall · Reported March 27, 2014

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Recall #
14726
Affected scope
About 3,700
Compiled from official public sources by the publisher.
Verify with CPSC →
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Excel Industries, Inc., Hesston, Kan. recalled This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red ….

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert) was recalled by Excel Industries, Inc., Hesston, Kan. in March 27, 2014. Reason: The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operat…. Remedy: Consumers should stop using the mower immediately and contact your dealer to schedule an …. Verify recall #14726 with the CPSC before acting.

The recall

Excel Industries, Inc., Hesston, Kan. issued this CPSC recall-The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operat….

None
agency class
March 27, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14726 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Reason for recall

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Remedy, what to do

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 14726
Date reported March 27, 2014
Date initiated March 27, 2014
Recalling firm Excel Industries, Inc., Hesston, Kan.
Affected scope About 3,700
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repai…

  • Check the recall number (14726) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.. Recalled by Excel Industries, Inc., Hesston, Kan.. Units affected: About 3,700.
Why was this product recalled? ▼
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
What should consumers do? ▼
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 27, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14726.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Similar severity · nearest report date

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Similar Vehicles · nearest report date

Same product category, closest by report date among other firms and states (deduped against the severity set).

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This recall: CPSC, reported March 27, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026