Severity
Moderate
ModerateActive
CPSC recall · Reported June 26, 2014
Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert)
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
The CPSC recalled This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product … - a moderate-severity action.
Roland Recalls Digital Pianos Due to Electrical Shock Hazard (Recall Alert) was recalled and listed by the CPSC in June 26, 2014. Reason: The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.. Remedy: Consumers should immediately stop using the pianos, unplug the power cord from the wall o…. Verify recall #14738 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard..
- Moderate
- severity level
- June 26, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #14738 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #14738) was formally reported on June 26, 2014. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 640.
The documented reason for this recall is: The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 640
Related Recalls
6
6 from same agency
Product description
This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.
Reason for recall
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
Remedy, what to do
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 14738 |
| Date reported | June 26, 2014 |
| Date initiated | June 26, 2014 |
| Recalling firm | Not disclosed |
| Affected scope | About 640 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U…
- Check the recall number (14738) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Roland model RD-800 Electronic Digital Pianos. The recalled product is an electronic piano keyboard that is 55 inches wide, 14.5 inches deep and 5.5 inches high. It is black and has 88 black and white keys. The front of the piano has a control panel with a color liquid crystal display (LCD) in the center. Pianos within the following serial number ranges are being recalled: Z6D0015 to Z6D0019 Z7D0174 to Z7D0423 Z8D1 056 to Z8D1255 Z9D2131 to Z9D2333 The model number is on the front left of the piano. "Roland" and the model number are in large type on the back of the piano. The serial number and model number are on a data plate on the right side of the rear of the piano between the XLR output connectors and the AC IN connector.. Units affected: About 640.
Why was this product recalled? ▼
The AC power cord can be connected to the XLR output jacks, posing an electrical shock hazard.
What should consumers do? ▼
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 26, 2014. Severity: Moderate. Recall number: 14738.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (14738) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 26, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.