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CPSC recall · Reported June 24, 2014

Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert)

The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.

Recall #
14737
Affected scope
About 100,600
Verify with CPSC →
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Trane U.S. Inc., of Tyler, Texas recalled This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split….

Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert) was recalled by Trane U.S. Inc., of Tyler, Texas in June 24, 2014. Reason: The ground screws used in some units do not have the two threads required to provide sufficient grounding, po…. Remedy: Consumers should immediately turn off the cooling unit via the main breaker switch and ch…. Verify recall #14737 with the CPSC before acting.

The recall

Trane U.S. Inc., of Tyler, Texas issued this CPSC recall-The ground screws used in some units do not have the two threads required to provide sufficient grounding, po….

None
agency class
June 24, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #14737 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are: 2TTM3018A1000A* 2TTM3024A1000A* 2TTM3030A1000A* 2TTM3036A1000A* 2TTM3042A1000A* 2TTM3048A1000A* 2TTM3060A1000A* 4A7M3018A1000A* 4A7M3024A1000A* 4A7M3030A1000A* 4A7M3036A1000A* 4A7M3042A1000A* 4A7M3048A1000A* 4A7M3060A1000A* 4TTM3018A1000A* 4TTM3018A1000B* 4TTM3018A1000C* 4TTM3024A1000A* 4TTM3024A1000B* 4TTM3024A1000C* 4TTM3024B1000A* 4TTM3030A1000A* 4TTM3030A1000B* 4TTM3030A1000C* 4TTM3030B1000A* 4TTM3036A1000A* 4TTM3036A1000B* 4TTM3036A1000C* 4TTM3042A1000A* 4TTM3042A1000B* 4TTM3042A1000C* 4TTM3048A1000A* 4TTM3048A1000B* 4TTM3048A1000C* 4TTM3060A1000A* 4TTM3060A1000B* 4TTM3060A1000C* *15th digit present on actual units is not represented on this list.

Reason for recall

The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.

Remedy, what to do

Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 14737
Date reported June 24, 2014
Date initiated June 24, 2014
Recalling firm Trane U.S. Inc., of Tyler, Texas
Affected scope About 100,600
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers wit…

  • Check the recall number (14737) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are: 2TTM3018A1000A* 2TTM3024A1000A* 2TTM3030A1000A* 2TTM3036A1000A* 2TTM3042A1000A* 2TTM3048A1000A* 2TTM3060A1000A* 4A7M3018A1000A* 4A7M3024A1000A* 4A7M3030A1000A* 4A7M3036A1000A* 4A7M3042A1000A* 4A7M3048A1000A* 4A7M3060A1000A* 4TTM3018A1000A* 4TTM3018A1000B* 4TTM3018A1000C* 4TTM3024A1000A* 4TTM3024A1000B* 4TTM3024A1000C* 4TTM3024B1000A* 4TTM3030A1000A* 4TTM3030A1000B* 4TTM3030A1000C* 4TTM3030B1000A* 4TTM3036A1000A* 4TTM3036A1000B* 4TTM3036A1000C* 4TTM3042A1000A* 4TTM3042A1000B* 4TTM3042A1000C* 4TTM3048A1000A* 4TTM3048A1000B* 4TTM3048A1000C* 4TTM3060A1000A* 4TTM3060A1000B* 4TTM3060A1000C* *15th digit present on actual units is not represented on this list.. Recalled by Trane U.S. Inc., of Tyler, Texas. Units affected: About 100,600.
Why was this product recalled?
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
What should consumers do?
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.
Which agency issued this recall?
This recall was issued by the CPSC on June 24, 2014. CPSC does not publish a hazard classification for this recall. Recall number: 14737.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported June 24, 2014. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026