Severity
Moderate
ModerateActive
CPSC recall · Reported June 24, 2014
Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert)
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
Trane U.S. Inc., of Tyler, Texas recalled This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split… - a moderate-severity action.
Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert) was recalled by Trane U.S. Inc., of Tyler, Texas in June 24, 2014. Reason: The ground screws used in some units do not have the two threads required to provide sufficient grounding, po…. Remedy: Consumers should immediately turn off the cooling unit via the main breaker switch and ch…. Verify recall #14737 with the CPSC before acting.
The recall
Trane U.S. Inc., of Tyler, Texas issued this moderate-severity CPSC recall-The ground screws used in some units do not have the two threads required to provide sufficient grounding, po….
- Moderate
- severity level
- June 24, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #14737 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #14737) was formally reported on June 24, 2014. It is classified under Moderate severity, with a current status of Active. Trane U.S. Inc., of Tyler, Texas is listed as the recalling firm. Federal records list the affected scope as About 100,600.
The documented reason for this recall is: The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their inst… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 100,600
Related Recalls
6
6 from same agency
Product description
This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are: 2TTM3018A1000A* 2TTM3024A1000A* 2TTM3030A1000A* 2TTM3036A1000A* 2TTM3042A1000A* 2TTM3048A1000A* 2TTM3060A1000A* 4A7M3018A1000A* 4A7M3024A1000A* 4A7M3030A1000A* 4A7M3036A1000A* 4A7M3042A1000A* 4A7M3048A1000A* 4A7M3060A1000A* 4TTM3018A1000A* 4TTM3018A1000B* 4TTM3018A1000C* 4TTM3024A1000A* 4TTM3024A1000B* 4TTM3024A1000C* 4TTM3024B1000A* 4TTM3030A1000A* 4TTM3030A1000B* 4TTM3030A1000C* 4TTM3030B1000A* 4TTM3036A1000A* 4TTM3036A1000B* 4TTM3036A1000C* 4TTM3042A1000A* 4TTM3042A1000B* 4TTM3042A1000C* 4TTM3048A1000A* 4TTM3048A1000B* 4TTM3048A1000C* 4TTM3060A1000A* 4TTM3060A1000B* 4TTM3060A1000C* *15th digit present on actual units is not represented on this list.
Reason for recall
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
Remedy, what to do
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 14737 |
| Date reported | June 24, 2014 |
| Date initiated | June 24, 2014 |
| Recalling firm | Trane U.S. Inc., of Tyler, Texas |
| Affected scope | About 100,600 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers wit…
- Check the recall number (14737) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are: 2TTM3018A1000A* 2TTM3024A1000A* 2TTM3030A1000A* 2TTM3036A1000A* 2TTM3042A1000A* 2TTM3048A1000A* 2TTM3060A1000A* 4A7M3018A1000A* 4A7M3024A1000A* 4A7M3030A1000A* 4A7M3036A1000A* 4A7M3042A1000A* 4A7M3048A1000A* 4A7M3060A1000A* 4TTM3018A1000A* 4TTM3018A1000B* 4TTM3018A1000C* 4TTM3024A1000A* 4TTM3024A1000B* 4TTM3024A1000C* 4TTM3024B1000A* 4TTM3030A1000A* 4TTM3030A1000B* 4TTM3030A1000C* 4TTM3030B1000A* 4TTM3036A1000A* 4TTM3036A1000B* 4TTM3036A1000C* 4TTM3042A1000A* 4TTM3042A1000B* 4TTM3042A1000C* 4TTM3048A1000A* 4TTM3048A1000B* 4TTM3048A1000C* 4TTM3060A1000A* 4TTM3060A1000B* 4TTM3060A1000C* *15th digit present on actual units is not represented on this list.. Recalled by Trane U.S. Inc., of Tyler, Texas. Units affected: About 100,600.
Why was this product recalled? ▼
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
What should consumers do? ▼
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on June 24, 2014. Severity: Moderate. Recall number: 14737.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (14737) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported June 24, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.