Severity
Moderate
ModerateActive
CPSC recall · Reported November 25, 2014
Goal Zero Recalls Battery Packs Due to Fire Hazard
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that … - a moderate-severity action.
Goal Zero Recalls Battery Packs Due to Fire Hazard was recalled and listed by the CPSC in November 25, 2014. Reason: The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard…. Remedy: Consumers should immediately stop using the recalled battery packs and contact Goal Zero …. Verify recall #15036 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard….
- Moderate
- severity level
- November 25, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #15036 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #15036) was formally reported on November 25, 2014. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 10,000 in the U.S. and 110 in Canada.
The documented reason for this recall is: The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 10,000 in the U.S. and 110 in Canada
Related Recalls
6
6 from same agency
Product description
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Reason for recall
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
Remedy, what to do
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 15036 |
| Date reported | November 25, 2014 |
| Date initiated | November 25, 2014 |
| Recalling firm | Not disclosed |
| Affected scope | About 10,000 in the U.S. and 110 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
- Check the recall number (15036) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.. Units affected: About 10,000 in the U.S. and 110 in Canada.
Why was this product recalled? ▼
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
What should consumers do? ▼
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 25, 2014. Severity: Moderate. Recall number: 15036.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (15036) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 25, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.