CPSC recall · Reported November 25, 2014
Goal Zero Recalls Battery Packs Due to Fire Hazard
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
The CPSC recalled This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that ….
Goal Zero Recalls Battery Packs Due to Fire Hazard was recalled and listed by the CPSC in November 25, 2014. Reason: The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard…. Remedy: Consumers should immediately stop using the recalled battery packs and contact Goal Zero …. Verify recall #15036 with the CPSC before acting.
The recall
issued this CPSC recall-The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard….
- None
- agency class
- November 25, 2014
- reported
Sourced from official CPSC enforcement records. Verify recall #15036 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Reason for recall
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
Remedy, what to do
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 15036 |
| Date reported | November 25, 2014 |
| Date initiated | November 25, 2014 |
| Recalling firm | Not disclosed |
| Affected scope | About 10,000 in the U.S. and 110 in Canada |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
- Check the recall number (15036) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026