PlainRecalls
ModerateActive

CPSC recall · Reported December 16, 2014

WindowTex Recalls Custom Roller Shades Due to Risk of Injury

A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.

Recall #
15047
Affected scope
About 6,800
Compiled from official public sources by the editorial team.
Verify with CPSC →
View my saved recalls

Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny recalled This recall involves WindowTex custom-made fabric roller window shades that are raised an… - a moderate-severity action.

WindowTex Recalls Custom Roller Shades Due to Risk of Injury was recalled by Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny in December 16, 2014. Reason: A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the m…. Remedy: Consumers with the recalled window shades should immediately contact the place of purchas…. Verify recall #15047 with the CPSC before acting.

The recall

Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny issued this moderate-severity CPSC recall-A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the m….

Moderate
severity level
December 16, 2014
reported

Sourced from official CPSC enforcement records. Verify recall #15047 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #15047) was formally reported on December 16, 2014. It is classified under Moderate severity, with a current status of Active. Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny is listed as the recalling firm. Federal records list the affected scope as About 6,800.

The documented reason for this recall is: A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact W… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 6,800

Related Recalls

6

6 from same agency

Product description

This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.

Reason for recall

A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.

Remedy, what to do

Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 15047
Date reported December 16, 2014
Date initiated December 16, 2014
Recalling firm Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny
Affected scope About 6,800
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a …

  • Check the recall number (15047) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½-inch roller tube, and model number D20T, used with a 2-inch roller tube.. Recalled by Windowcraft Inc. dba. WindowTex, of Garden City Park, Ny. Units affected: About 6,800.
Why was this product recalled?
A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.
What should consumers do?
Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.
Which agency issued this recall?
This recall was issued by the CPSC on December 16, 2014. Severity: Moderate. Recall number: 15047.
How do I check if my product is affected by a recall?
Check the product description and recall number (15047) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.

Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →

Browse all Household Products recalls →

Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported December 16, 2014. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.