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Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

Reported: July 29, 2015 Initiated: July 29, 2015 #15200

Product Description

This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

Reason for Recall

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Remedy

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Details

Units Affected
About 33,000 (in addition, 8,000 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2015/Whirlpool-Recalls-Jenn-Air-Wall-Ovens

Frequently Asked Questions

What product was recalled? ▼
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.. Recalled by Whirlpool Corporation, of Benton Harbor, Mich.. Units affected: About 33,000 (in addition, 8,000 were sold in Canada).
Why was this product recalled? ▼
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
What should consumers do? ▼
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 29, 2015. Severity: Moderate. Recall number: 15200.

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