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CPSC recall · Reported July 29, 2015

Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Recall #
15200
Affected scope
About 33,000 (in addition, 8,000 were sold in Canada)
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Whirlpool Corporation, of Benton Harbor, Mich. recalled This recall involves Jenn-Air brand single and double wall ovens, and combination microwa… - a moderate-severity action.

Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns was recalled by Whirlpool Corporation, of Benton Harbor, Mich. in July 29, 2015. Reason: The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumer…. Remedy: Consumers should immediately stop using the extendable roller rack and contact Whirlpool …. Verify recall #15200 with the CPSC before acting.

The recall

Whirlpool Corporation, of Benton Harbor, Mich. issued this moderate-severity CPSC recall-The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumer….

Moderate
severity level
July 29, 2015
reported

Sourced from official CPSC enforcement records. Verify recall #15200 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #15200) was formally reported on July 29, 2015. It is classified under Moderate severity, with a current status of Active. Whirlpool Corporation, of Benton Harbor, Mich. is listed as the recalling firm. Federal records list the affected scope as About 33,000 (in addition, 8,000 were sold in Canada).

The documented reason for this recall is: The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 419 appliances recalls on record

0102030405060 20052008201120142017202020232026 9
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 33,000 (in addition, 8,000 were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

Reason for recall

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Remedy, what to do

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 15200
Date reported July 29, 2015
Date initiated July 29, 2015
Recalling firm Whirlpool Corporation, of Benton Harbor, Mich.
Affected scope About 33,000 (in addition, 8,000 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspectio…

  • Check the recall number (15200) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.. Recalled by Whirlpool Corporation, of Benton Harbor, Mich.. Units affected: About 33,000 (in addition, 8,000 were sold in Canada).
Why was this product recalled?
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
What should consumers do?
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Which agency issued this recall?
This recall was issued by the CPSC on July 29, 2015. Severity: Moderate. Recall number: 15200.
How do I check if my product is affected by a recall?
Check the product description and recall number (15200) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 29, 2015. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.