Severity
Moderate
ModerateActive
CPSC recall · Reported September 8, 2015
Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert)
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Nestlé Waters North America, of Stamford, Conn. recalled This recall involves Nestlé three and five gallon cold and hot water dispensers. The unit… - a moderate-severity action.
Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert) was recalled by Nestlé Waters North America, of Stamford, Conn. in September 8, 2015. Reason: The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing…. Remedy: Consumers should immediately stop using the recalled water dispensers, unplug the units a…. Verify recall #15751 with the CPSC before acting.
The recall
Nestlé Waters North America, of Stamford, Conn. issued this moderate-severity CPSC recall-The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing….
- Moderate
- severity level
- September 8, 2015
- reported
Sourced from official CPSC enforcement records. Verify recall #15751 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #15751) was formally reported on September 8, 2015. It is classified under Moderate severity, with a current status of Active. Nestlé Waters North America, of Stamford, Conn. is listed as the recalling firm. Federal records list the affected scope as About 190.
The documented reason for this recall is: The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. N… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,731 children & baby products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 190
Related Recalls
6
6 from same agency
Product description
This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888
Reason for recall
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 15751 |
| Date reported | September 8, 2015 |
| Date initiated | September 8, 2015 |
| Recalling firm | Nestlé Waters North America, of Stamford, Conn. |
| Affected scope | About 190 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of t…
- Check the recall number (15751) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888. Recalled by Nestlé Waters North America, of Stamford, Conn.. Units affected: About 190.
Why was this product recalled? ▼
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 8, 2015. Severity: Moderate. Recall number: 15751.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (15751) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 8, 2015. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.