CPSC recall · Reported September 8, 2015
Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert)
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Nestlé Waters North America, of Stamford, Conn. recalled This recall involves Nestlé three and five gallon cold and hot water dispensers. The unit….
Nestlé Waters North America Recalls Water Dispensers Due to Fire Hazard (Recall Alert) was recalled by Nestlé Waters North America, of Stamford, Conn. in September 8, 2015. Reason: The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing…. Remedy: Consumers should immediately stop using the recalled water dispensers, unplug the units a…. Verify recall #15751 with the CPSC before acting.
The recall
Nestlé Waters North America, of Stamford, Conn. issued this CPSC recall-The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing….
- None
- agency class
- September 8, 2015
- reported
Sourced from official CPSC enforcement records. Verify recall #15751 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,781 children & baby products recalls on record
Product description
This recall involves Nestlé three and five gallon cold and hot water dispensers. The units are white and silver in color and measure about 38 inches tall by 13 inches wide. Water is dispensed from the large plastic water bottle on the top of the unit through the machine by pushing on the paddles below that are marked with blue for cold water and red for hot water. The Nestlé Waters North America logo is on the front of the units. Only the following model and serial numbers are included in this recall. The model and serial numbers are printed on a white sticker on the back of the units. Model Numbers Serial Numbers BW210EZ BW210EZES LB15A12606 LB15A12620 LB15A12622 LB15A12631 LB15A12670 LB15A12687 LB15A12690 LB15A12762 LB15A12763 LB15A12848 LB15A12849 LB15A12870 LB15A12888
Reason for recall
The screws holding the heat band in the dispensers can break or detach and cause the unit to overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of the recalled unit and delivery of a free replacement water dispenser. Nestlé is contacting renters of the water dispensers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 15751 |
| Date reported | September 8, 2015 |
| Date initiated | September 8, 2015 |
| Recalling firm | Nestlé Waters North America, of Stamford, Conn. |
| Affected scope | About 190 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled water dispensers, unplug the units and contact Nestlé for a free pickup of t…
- Check the recall number (15751) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
Why was this product recalled? ▼
What should consumers do? ▼
Which agency issued this recall? ▼
How do I report an injury from a recalled product? ▼
Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Children & Baby Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
Compare this recall with CLEAR EYES Maximum Itchy Eye Relief, 0.5 fl oz (15 mL) per … → · All Children & Baby Products recalls
Methodology · Corrections · Archive as of August 2026