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CPSC recall · Reported March 30, 2016

Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Recall #
16131
Affected scope
About 91,000 (in addition, 10,000 were sold in Canada)
Verify with CPSC →
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Panasonic, of Japan recalled This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshib….

Toshiba Recalls Laptop Computer Battery Packs Due to Burn and Fire Hazards was recalled by Panasonic, of Japan in March 30, 2016. Reason: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.. Remedy: Consumers should immediately go to the firm's website and click on the battery pack utili…. Verify recall #16131 with the CPSC before acting.

The recall

Panasonic, of Japan issued this CPSC recall-The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers..

None
agency class
March 30, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #16131 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 622 electronics recalls on record

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Product description

This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.

Reason for recall

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy, what to do

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 16131
Date reported March 30, 2016
Date initiated March 30, 2016
Recalling firm Panasonic, of Japan
Affected scope About 91,000 (in addition, 10,000 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the…

  • Check the recall number (16131) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.. Recalled by Panasonic, of Japan. Units affected: About 91,000 (in addition, 10,000 were sold in Canada).
Why was this product recalled?
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
What should consumers do?
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.
Which agency issued this recall?
This recall was issued by the CPSC on March 30, 2016. CPSC does not publish a hazard classification for this recall. Recall number: 16131.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with JINHEZO Mini Waterproof LED Tea Lights Recalled Due to Risk… → · All Electronics recalls

This recall: CPSC, reported March 30, 2016. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026