Severity
Moderate
ModerateActive
CPSC recall · Reported September 15, 2016
Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Samsung Electronics America Inc., of Ridgefield Park, N.j. recalled This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. … - a moderate-severity action.
Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards was recalled by Samsung Electronics America Inc., of Ridgefield Park, N.j. in September 15, 2016. Reason: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn ha…. Remedy: Consumers should immediately stop using and power down the recalled Galaxy Note7 devices …. Verify recall #16266 with the CPSC before acting.
The recall
Samsung Electronics America Inc., of Ridgefield Park, N.j. issued this moderate-severity CPSC recall-The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn ha….
- Moderate
- severity level
- September 15, 2016
- reported
Sourced from official CPSC enforcement records. Verify recall #16266 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #16266) was formally reported on September 15, 2016. It is classified under Moderate severity, with a current status of Active. Samsung Electronics America Inc., of Ridgefield Park, N.j. is listed as the recalling firm. Federal records list the affected scope as About 1 million.
The documented reason for this recall is: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purc… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1 million
Related Recalls
6
6 from same agency
Product description
This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.
Reason for recall
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
Remedy, what to do
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 16266 |
| Date reported | September 15, 2016 |
| Date initiated | September 15, 2016 |
| Recalling firm | Samsung Electronics America Inc., of Ridgefield Park, N.j. |
| Affected scope | About 1 million |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Con…
- Check the recall number (16266) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.. Recalled by Samsung Electronics America Inc., of Ridgefield Park, N.j.. Units affected: About 1 million.
Why was this product recalled? ▼
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 15, 2016. Severity: Moderate. Recall number: 16266.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (16266) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 15, 2016. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.