CPSC recall · Reported October 13, 2016
Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers.
Samsung Electronics America Inc., of Ridgefield Park, N.j. recalled This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.….
Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Rep… was recalled by Samsung Electronics America Inc., of Ridgefield Park, N.j. in October 13, 2016. Reason: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and …. Remedy: Consumers should immediately stop using and power down all Galaxy Note7 devices, includin…. Verify recall #17011 with the CPSC before acting.
The recall
Samsung Electronics America Inc., of Ridgefield Park, N.j. issued this CPSC recall-The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and ….
- None
- agency class
- October 13, 2016
- reported
Sourced from official CPSC enforcement records. Verify recall #17011 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. This recall involves all Galaxy Note7 devices received as replacements as part of the previous Galaxy Note7 recall on September 15, 2016 and any Galaxy Note 7 with a green battery icon, regardless of date purchased or IMEI.
Reason for recall
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers.
Remedy, what to do
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 17011 |
| Date reported | October 13, 2016 |
| Date initiated | October 13, 2016 |
| Recalling firm | Samsung Electronics America Inc., of Ridgefield Park, N.j. |
| Affected scope | About 1.9 million (This includes the 1 million Galaxy Note7s recalled on September 15, 2016) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements…
- Check the recall number (17011) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Consumer-product notices outside this firm and state, matched by severity timing and product category.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026