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Fox Factory Recalls Mountain Bike Shock Absorbers Due to Fall and Injury Hazards

Reported: November 1, 2016 Initiated: November 1, 2016 #17022

Product Description

This recall involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at http://ridefox.com/recall.

Reason for Recall

The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.

Remedy

Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.

Details

Units Affected
About 6,100 (in addition, about 1,200 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at http://ridefox.com/recall.. Recalled by Fox Factory, Watsonville, Calif.. Units affected: About 6,100 (in addition, about 1,200 were sold in Canada).
Why was this product recalled?
The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.
What should consumers do?
Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair.
Which agency issued this recall?
This recall was issued by the CPSC on November 1, 2016. Severity: Moderate. Recall number: 17022.