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CPSC recall · Reported November 23, 2016

Human Touch Recalls Reclining Chairs Due to Fall Hazard

The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.

Recall #
17036
Affected scope
About 1,100
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Human Touch LLC, of Calif. recalled This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers betw….

Human Touch Recalls Reclining Chairs Due to Fall Hazard was recalled by Human Touch LLC, of Calif. in November 23, 2016. Reason: The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fal…. Remedy: Consumers should immediately stop using the recalled chairs, and take them to the store w…. Verify recall #17036 with the CPSC before acting.

The recall

Human Touch LLC, of Calif. issued this CPSC recall-The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fal….

None
agency class
November 23, 2016
reported

Sourced from official CPSC enforcement records. Verify recall #17036 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

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Product description

This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

Reason for recall

The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.

Remedy, what to do

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 17036
Date reported November 23, 2016
Date initiated November 23, 2016
Recalling firm Human Touch LLC, of Calif.
Affected scope About 1,100
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or cont…

  • Check the recall number (17036) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.. Recalled by Human Touch LLC, of Calif.. Units affected: About 1,100.
Why was this product recalled?
The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
What should consumers do?
Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.
Which agency issued this recall?
This recall was issued by the CPSC on November 23, 2016. CPSC does not publish a hazard classification for this recall. Recall number: 17036.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported November 23, 2016. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026