Severity
Moderate
ModerateActive
CPSC recall · Reported March 23, 2017
Haibike Recalls Electric Bicycles Due to Fall Hazard
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
The CPSC recalled This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles.… - a moderate-severity action.
Haibike Recalls Electric Bicycles Due to Fall Hazard was recalled and listed by the CPSC in March 23, 2017. Reason: The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the ri…. Remedy: Consumers should immediately stop using the recalled bicycles and contact Accell North Am…. Verify recall #17114 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the ri….
- Moderate
- severity level
- March 23, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17114 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #17114) was formally reported on March 23, 2017. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 250 (in addition, 17 were sold in Canada).
The documented reason for this recall is: The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 250 (in addition, 17 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
Reason for recall
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
Remedy, what to do
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17114 |
| Date reported | March 23, 2017 |
| Date initiated | March 23, 2017 |
| Recalling firm | Not disclosed |
| Affected scope | About 250 (in addition, 17 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
- Check the recall number (17114) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White. Units affected: About 250 (in addition, 17 were sold in Canada).
Why was this product recalled? ▼
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
What should consumers do? ▼
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 23, 2017. Severity: Moderate. Recall number: 17114.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (17114) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 23, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.