CPSC recall · Reported May 5, 2017
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Segway Inc., of Bedford, N.h. recalled This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to Octob….
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to S… was recalled by Segway Inc., of Bedford, N.h. in May 5, 2017. Reason: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.. Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway …. Verify recall #17742 with the CPSC before acting.
The recall
Segway Inc., of Bedford, N.h. issued this CPSC recall-A wire inside the charger can detach and touch the side of the charger, posing a shock hazard..
- None
- agency class
- May 5, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17742 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 622 electronics recalls on record
Product description
This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.
Reason for recall
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Remedy, what to do
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 17742 |
| Date reported | May 5, 2017 |
| Date initiated | May 5, 2017 |
| Recalling firm | Segway Inc., of Bedford, N.h. |
| Affected scope | About 24 (in addition, 17 were previously recalled in September 2015) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was pu…
- Check the recall number (17742) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
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Similar severity · nearest report date
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Similar Electronics · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026