Severity
Moderate
ModerateActive
CPSC recall · Reported May 5, 2017
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Segway Inc., of Bedford, N.h. recalled This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to Octob… - a moderate-severity action.
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to S… was recalled by Segway Inc., of Bedford, N.h. in May 5, 2017. Reason: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.. Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway …. Verify recall #17742 with the CPSC before acting.
The recall
Segway Inc., of Bedford, N.h. issued this moderate-severity CPSC recall-A wire inside the charger can detach and touch the side of the charger, posing a shock hazard..
- Moderate
- severity level
- May 5, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17742 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #17742) was formally reported on May 5, 2017. It is classified under Moderate severity, with a current status of Active. Segway Inc., of Bedford, N.h. is listed as the recalling firm. Federal records list the affected scope as About 24 (in addition, 17 were previously recalled in September 2015).
The documented reason for this recall is: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a groun… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Electronics recalls over time
Where this recall sits in its category - 609 electronics recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 24 (in addition, 17 were previously recalled in September 2015)
Related Recalls
6
6 from same agency
Product description
This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.
Reason for recall
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Remedy, what to do
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17742 |
| Date reported | May 5, 2017 |
| Date initiated | May 5, 2017 |
| Recalling firm | Segway Inc., of Bedford, N.h. |
| Affected scope | About 24 (in addition, 17 were previously recalled in September 2015) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was pu…
- Check the recall number (17742) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.. Recalled by Segway Inc., of Bedford, N.h.. Units affected: About 24 (in addition, 17 were previously recalled in September 2015).
Why was this product recalled? ▼
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 5, 2017. Severity: Moderate. Recall number: 17742.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (17742) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported May 5, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.