Severity
Moderate
ModerateActive
CPSC recall · Reported April 11, 2017
Teavana Recalls Flip Tumblers Due to Burn Hazard
The flip tumblers can leak hot liquid, posing a burn hazard.
The recall
issued this moderate-severity CPSC recall — The flip tumblers can leak hot liquid, posing a burn hazard..
- Moderate
- severity level
- April 11, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17128 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #17128) was formally reported on April 11, 2017. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 23,600 (in addition, 1,600 were sold in Canada).
The documented reason for this recall is: The flip tumblers can leak hot liquid, posing a burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category — 2,542 household products recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Affected scope
About 23,600 (in addition, 1,600 were sold in Canada)
Related Recalls
6
0 from same agency
Product description
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.
Reason for recall
The flip tumblers can leak hot liquid, posing a burn hazard.
Remedy — what to do
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17128 |
| Date reported | April 11, 2017 |
| Date initiated | April 11, 2017 |
| Recalling firm | Not disclosed |
| Affected scope | About 23,600 (in addition, 1,600 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in th…
- Check the recall number (17128) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.. Units affected: About 23,600 (in addition, 1,600 were sold in Canada).
Why was this product recalled? ▼
The flip tumblers can leak hot liquid, posing a burn hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 11, 2017. Severity: Moderate. Recall number: 17128.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (17128) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported April 11, 2017.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.