Severity
Moderate
ModerateActive
CPSC recall · Reported April 12, 2017
Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Ppj, LLC; d.b.a Customatic Beds of Natick, Mass. recalled This recall involves the bases of Customatic adjustable beds. These power foundations wer… - a moderate-severity action.
Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard was recalled by Ppj, LLC; d.b.a Customatic Beds of Natick, Mass. in April 12, 2017. Reason: The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.. Remedy: Consumers should immediately stop using the AC plug on the side of the bed and contact Cu…. Verify recall #17130 with the CPSC before acting.
The recall
Ppj, LLC; d.b.a Customatic Beds of Natick, Mass. issued this moderate-severity CPSC recall-The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers..
- Moderate
- severity level
- April 12, 2017
- reported
Sourced from official CPSC enforcement records. Verify recall #17130 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #17130) was formally reported on April 12, 2017. It is classified under Moderate severity, with a current status of Active. Ppj, LLC; d.b.a Customatic Beds of Natick, Mass. is listed as the recalling firm. Federal records list the affected scope as About 50,000.
The documented reason for this recall is: The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 50,000
Related Recalls
6
6 from same agency
Product description
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Reason for recall
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 17130 |
| Date reported | April 12, 2017 |
| Date initiated | April 12, 2017 |
| Recalling firm | Ppj, LLC; d.b.a Customatic Beds of Natick, Mass. |
| Affected scope | About 50,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free insp…
- Check the recall number (17130) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004. Recalled by Ppj, LLC; d.b.a Customatic Beds of Natick, Mass.. Units affected: About 50,000.
Why was this product recalled? ▼
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 12, 2017. Severity: Moderate. Recall number: 17130.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (17130) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 12, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.