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Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due To Failure to Communicate in Fire

Reported: May 12, 2017 Initiated: May 12, 2017 #17151

Product Description

This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG

Reason for Recall

The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.

Remedy

Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.

Details

Units Affected
About 900
Official Source
https://www.cpsc.gov/Recalls/2017/Honeywell-International-Recalls-SWIFT-Wireless-Gateway-Sold-with-Fire-Alarm-Systems

Frequently Asked Questions

What product was recalled? ▼
This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG. Recalled by Honeywell International Inc., of Northford, Conn.. Units affected: About 900.
Why was this product recalled? ▼
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
What should consumers do? ▼
Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.
Which agency issued this recall? ▼
This recall was issued by the CPSC on May 12, 2017. Severity: Moderate. Recall number: 17151.

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