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CPSC recall · Reported May 12, 2017

Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due To Failure to Communicate in Fire

The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerte…

Recall #
17151
Affected scope
About 900
Verify with CPSC →
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Honeywell International Inc., of Northford, Conn. recalled This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateway… - a moderate-severity action.

Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due … was recalled by Honeywell International Inc., of Northford, Conn. in May 12, 2017. Reason: The smoke detectors connected to the gateway can fail to activate properly when significant environmental con…. Remedy: Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installe…. Verify recall #17151 with the CPSC before acting.

The recall

Honeywell International Inc., of Northford, Conn. issued this moderate-severity CPSC recall-The smoke detectors connected to the gateway can fail to activate properly when significant environmental con….

Moderate
severity level
May 12, 2017
reported

Sourced from official CPSC enforcement records. Verify recall #17151 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #17151) was formally reported on May 12, 2017. It is classified under Moderate severity, with a current status of Active. Honeywell International Inc., of Northford, Conn. is listed as the recalling firm. Federal records list the affected scope as About 900.

The documented reason for this recall is: The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 900

Related Recalls

6

6 from same agency

Product description

This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG

Reason for recall

The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.

Remedy, what to do

Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 17151
Date reported May 12, 2017
Date initiated May 12, 2017
Recalling firm Honeywell International Inc., of Northford, Conn.
Affected scope About 900
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building cus…

  • Check the recall number (17151) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG. Recalled by Honeywell International Inc., of Northford, Conn.. Units affected: About 900.
Why was this product recalled?
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
What should consumers do?
Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.
Which agency issued this recall?
This recall was issued by the CPSC on May 12, 2017. Severity: Moderate. Recall number: 17151.
How do I check if my product is affected by a recall?
Check the product description and recall number (17151) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported May 12, 2017. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.