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CPSC recall · Reported March 29, 2018

Primo Recalls Beverage Dispensers Due to Burn Hazard

Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.

Recall #
18132
Affected scope
About 11,000
Verify with CPSC →
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Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China recalled This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or be….

Primo Recalls Beverage Dispensers Due to Burn Hazard was recalled by Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China in March 29, 2018. Reason: Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posi…. Remedy: Consumers in high altitude areas over 6,000 feet in elevation should immediately stop usi…. Verify recall #18132 with the CPSC before acting.

The recall

Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China issued this CPSC recall-Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posi….

None
agency class
March 29, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18132 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Food recalls over time

Where this recall sits in its category - 25,457 food recalls on record

01,0002,0003,000 20052008201120142017202020232026 813

Product description

This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.

Reason for recall

Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.

Remedy, what to do

Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 18132
Date reported March 29, 2018
Date initiated March 29, 2018
Recalling firm Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China
Affected scope About 11,000
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact P…

  • Check the recall number (18132) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.. Recalled by Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China. Units affected: About 11,000.
Why was this product recalled? ▼
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
What should consumers do? ▼
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 29, 2018. CPSC does not publish a hazard classification for this recall. Recall number: 18132.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Consumer-product notices outside this firm and state, matched by severity timing and product category.

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This recall: CPSC, reported March 29, 2018. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026