Severity
Moderate
ModerateActive
CPSC recall · Reported March 29, 2018
Primo Recalls Beverage Dispensers Due to Burn Hazard
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China recalled This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or be… — a moderate-severity action.
Primo Recalls Beverage Dispensers Due to Burn Hazard was recalled by Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China in March 29, 2018. Reason: Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posi…. Remedy: Consumers in high altitude areas over 6,000 feet in elevation should immediately stop usi…. Verify recall #18132 with the CPSC before acting.
The recall
Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China issued this moderate-severity CPSC recall — Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posi….
- Moderate
- severity level
- March 29, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #18132 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #18132) was formally reported on March 29, 2018. It is classified under Moderate severity, with a current status of Active. Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China is listed as the recalling firm. Federal records list the affected scope as About 11,000.
The documented reason for this recall is: Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement. — consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls — clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Food recalls over time
Where this recall sits in its category — 25,414 food recalls on record
Where this recall sits in the database
Of 100,165 recalls in the database, 23,668 are high severity, 72,097 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger — we do not rank products by risk from raw recall volume.
Affected scope
About 11,000
Related Recalls
6
0 from same agency
Product description
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
Reason for recall
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Remedy — what to do
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 18132 |
| Date reported | March 29, 2018 |
| Date initiated | March 29, 2018 |
| Recalling firm | Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China |
| Affected scope | About 11,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact P…
- Check the recall number (18132) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.. Recalled by Foshan Shunde Midea Water Dispenser Manufacturing Co., Ltd., of China. Units affected: About 11,000.
Why was this product recalled? ▼
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
What should consumers do? ▼
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 29, 2018. Severity: Moderate. Recall number: 18132.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (18132) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.
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Data Sources
Source: FDA, CPSC, and NHTSA federal recall databases. This recall: CPSC, reported March 29, 2018.
- Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
- Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
- Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records — no number is typed in by an editor. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.