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CPSC recall · Reported March 29, 2018

Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Recall #
18733
Affected scope
About 3,700
Verify with CPSC →
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Residential Elevators Inc., of Crawfordville, Fla. recalled This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954….

Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert) was recalled by Residential Elevators Inc., of Crawfordville, Fla. in March 29, 2018. Reason: The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact h…. Remedy: Consumers should immediately stop using the recalled elevators and contact Residential El…. Verify recall #18733 with the CPSC before acting.

The recall

Residential Elevators Inc., of Crawfordville, Fla. issued this CPSC recall-The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact h….

None
agency class
March 29, 2018
reported

Sourced from official CPSC enforcement records. Verify recall #18733 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,089 household products recalls on record

50100150200250 20052008201120142017202020232026 148

Product description

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.

Reason for recall

The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.

Remedy, what to do

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 18733
Date reported March 29, 2018
Date initiated March 29, 2018
Recalling firm Residential Elevators Inc., of Crawfordville, Fla.
Affected scope About 3,700
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection an…

  • Check the recall number (18733) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab.. Recalled by Residential Elevators Inc., of Crawfordville, Fla.. Units affected: About 3,700.
Why was this product recalled?
The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
What should consumers do?
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on March 29, 2018. CPSC does not publish a hazard classification for this recall. Recall number: 18733.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported March 29, 2018. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026