PlainRecalls
NHTSA Critical Active

MERCEDES-BENZ 2017-2018: POWER TRAIN:DRIVELINE:DRIVESHAFT

Reported: July 29, 2018 Initiated: July 29, 2018 #18V497000

Product Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Reason for Recall

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Hazard

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Details

Recalling Firm
MERCEDES-BENZ
Distribution
United States

Frequently Asked Questions

What product was recalled?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.. Recalled by MERCEDES-BENZ.
Why was this product recalled?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
What should consumers do?
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Which agency issued this recall?
This recall was issued by the NHTSA on July 29, 2018. Severity: Critical. Recall number: 18V497000.