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Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

Reported: February 6, 2019 Initiated: February 6, 2019 #19060

Product Description

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Reason for Recall

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Remedy

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

Details

Units Affected
About 8,900 (in addition, about 475 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2019/Dell-Recalls-Hybrid-Power-Adapters-Sold-with-Power-Banks-Due-to-Shock-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com. Recalled by Lite-On Technology Corporation of Taipei, Taiwan. Units affected: About 8,900 (in addition, about 475 were sold in Canada).
Why was this product recalled? ▼
The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 6, 2019. Severity: Moderate. Recall number: 19060.

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