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CPSC recall · Reported February 6, 2019

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Recall #
19060
Affected scope
About 8,900 (in addition, about 475 were sold in Canada)
Verify with CPSC →
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Lite-On Technology Corporation of Taipei, Taiwan recalled This recall involves Dell hybrid power adapters sold with power banks. The adapter is des… - a moderate-severity action.

Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard was recalled by Lite-On Technology Corporation of Taipei, Taiwan in February 6, 2019. Reason: The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an elect…. Remedy: Consumers should immediately stop using the recalled hybrid power adapters and contact De…. Verify recall #19060 with the CPSC before acting.

The recall

Lite-On Technology Corporation of Taipei, Taiwan issued this moderate-severity CPSC recall-The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an elect….

Moderate
severity level
February 6, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #19060 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #19060) was formally reported on February 6, 2019. It is classified under Moderate severity, with a current status of Active. Lite-On Technology Corporation of Taipei, Taiwan is listed as the recalling firm. Federal records list the affected scope as About 8,900 (in addition, about 475 were sold in Canada).

The documented reason for this recall is: The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter. - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Electronics recalls over time

Where this recall sits in its category - 609 electronics recalls on record

1020304050 20052008201120142017202020232026 36
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 8,900 (in addition, about 475 were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com

Reason for recall

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

Remedy, what to do

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 19060
Date reported February 6, 2019
Date initiated February 6, 2019
Recalling firm Lite-On Technology Corporation of Taipei, Taiwan
Affected scope About 8,900 (in addition, about 475 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free …

  • Check the recall number (19060) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com. Recalled by Lite-On Technology Corporation of Taipei, Taiwan. Units affected: About 8,900 (in addition, about 475 were sold in Canada).
Why was this product recalled?
The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
What should consumers do?
Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
Which agency issued this recall?
This recall was issued by the CPSC on February 6, 2019. Severity: Moderate. Recall number: 19060.
How do I check if my product is affected by a recall?
Check the product description and recall number (19060) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nearby Recalls in This Category

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 6, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.