PlainRecalls
CPSC Moderate Active

Happy Plugs Recalls Wireless Headphones Due to Burn Hazard

Reported: August 27, 2019 Initiated: August 27, 2019 #19188

Product Description

This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063

Reason for Recall

The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.

Details

Units Affected
About 6,900 (In addition, about 2,550 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063. Units affected: About 6,900 (In addition, about 2,550 were sold in Canada).
Why was this product recalled?
The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.
What should consumers do?
Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.
Which agency issued this recall?
This recall was issued by the CPSC on August 27, 2019. Severity: Moderate. Recall number: 19188.