Severity
Moderate
ModerateActive
CPSC recall · Reported November 1, 2018
Pain Relief Naturally Recalls Pain and Itch Relief Creams, Sprays and Gels Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poiso…
Compiled from official public sources by the editorial team.
Verify with CPSC →
Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore. recalled This recall involves all Pain Relief Naturally lidocaine-containing products including Nu… - a moderate-severity action.
Pain Relief Naturally Recalls Pain and Itch Relief Creams, Sprays and Gels Due to Failure… was recalled by Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore. in November 1, 2018. Reason: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re…. Remedy: Consumers should immediately store the product in a safe location, out of reach of childr…. Verify recall #19712 with the CPSC before acting.
The recall
Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore. issued this moderate-severity CPSC recall-The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch re….
- Moderate
- severity level
- November 1, 2018
- reported
Sourced from official CPSC enforcement records. Verify recall #19712 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #19712) was formally reported on November 1, 2018. It is classified under Moderate severity, with a current status of Active. Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore. is listed as the recalling firm. Federal records list the affected scope as About 7,000.
The documented reason for this recall is: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on… Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly abou… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,731 children & baby products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 7,000
Related Recalls
6
6 from same agency
Product description
This recall involves all Pain Relief Naturally lidocaine-containing products including Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, and Soothing Sore Relief creams, sprays, gels and liquid gels. The recalled products were sold in 1, 2 and 4 ounce size containers. The products have black packaging with the name of the product in gold, red, or green lettering. Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Extra Strength Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Pre-TAT Tattoo Cream, Spray, Gel & Liquid Gel Black tubs and bottles with red lettering Superior Pain & Itch Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering Soothing Sore Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering
Reason for recall
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.
Remedy, what to do
Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19712 |
| Date reported | November 1, 2018 |
| Date initiated | November 1, 2018 |
| Recalling firm | Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore. |
| Affected scope | About 7,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a fre…
- Check the recall number (19712) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves all Pain Relief Naturally lidocaine-containing products including Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, and Soothing Sore Relief creams, sprays, gels and liquid gels. The recalled products were sold in 1, 2 and 4 ounce size containers. The products have black packaging with the name of the product in gold, red, or green lettering. Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Extra Strength Numbify Cream, Spray, Gel & Liquid Gel Black tubs and bottles with gold lettering Pre-TAT Tattoo Cream, Spray, Gel & Liquid Gel Black tubs and bottles with red lettering Superior Pain & Itch Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering Soothing Sore Relief Cream, Spray, Gel & Liquid Gel Black tubs and bottles with green lettering. Recalled by Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore.. Units affected: About 7,000.
Why was this product recalled? ▼
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain and itch relief creams, sprays and gels contain lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.
What should consumers do? ▼
Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 1, 2018. Severity: Moderate. Recall number: 19712.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19712) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 1, 2018. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.