Severity
Moderate
ModerateActive
NHTSA recall · Reported February 26, 2019
FORD 2008-2014: EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning…
Compiled from official public sources by the editorial team.
Verify with NHTSA →
Ford recalled New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehi… - a moderate-severity action.
FORD 2008-2014: EQUIPMENT ADAPTIVE/MOBILITY was recalled by Ford in February 26, 2019. Reason: New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be …. Remedy: New England has notified owners, and Ricon dealers will replace the lift positioning inpu…. Verify recall #19V125000 with the NHTSA before acting.
The recall
Ford issued this moderate-severity NHTSA recall-New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be ….
- Moderate
- severity level
- February 26, 2019
- reported
Sourced from official NHTSA enforcement records. Verify recall #19V125000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This NHTSA action (record #19V125000) was formally reported on February 26, 2019. It is classified under Moderate severity, with a current status of Active. Ford is listed as the recalling firm. The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts.
The documented reason for this recall is: New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in… The specific hazard cited in the filing is: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.. Distribution data in the federal record shows the product reached: United States. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. The remedy documented by the agency is: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-8… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
Unknown
Related Recalls
6
0 from same agency
Product description
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Reason for recall
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Hazard
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy, what to do
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Moderate |
| Status | Active |
| Recall number | 19V125000 |
| Date reported | February 26, 2019 |
| Date initiated | February 26, 2019 |
| Recalling firm | Ford |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began…
- Check the recall number (19V125000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems.". Recalled by Ford.
Why was this product recalled? ▼
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
What should consumers do? ▼
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on February 26, 2019. Severity: Moderate. Recall number: 19V125000.
Where was the recalled product distributed? ▼
Distribution: United States.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (19V125000) against your product. Visit the official NHTSA website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
· 2026-06-18
CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Haz…
CooCooBaby, of China · 2026-06-18
CPSC Moderate
Kawasaki Motors USA Recalls Model Year 2026 Teryx4 H2 and Teryx5 H2 Recreational Off-Road Vehicles Due to Impact and In…
Kawasaki Motors Manufacturing Corp., U.S.A., of Lincoln, Nebraska · 2026-06-11
CPSC Moderate
Yamaha Recalls Model Year 2021-2022 Fleet Golf Cars Due to Risk of Serious Injury or Death from a Crash Hazard
· 2026-06-11
Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: NHTSA, reported February 26, 2019. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.