NHTSA recall · Reported February 26, 2019
FORD 2008-2014: EQUIPMENT ADAPTIVE/MOBILITY
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning…
Ford recalled New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehi….
FORD 2008-2014: EQUIPMENT ADAPTIVE/MOBILITY was recalled by Ford in February 26, 2019. Reason: New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be …. Remedy: New England has notified owners, and Ricon dealers will replace the lift positioning inpu…. Verify recall #19V125000 with the NHTSA before acting.
The recall
Ford issued this NHTSA recall-New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be ….
- None
- agency class
- February 26, 2019
- reported
Sourced from official NHTSA enforcement records. Verify recall #19V125000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,783 vehicles recalls on record
Product description
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Reason for recall
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Hazard
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy, what to do
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 19V125000 |
| Date reported | February 26, 2019 |
| Date initiated | February 26, 2019 |
| Recalling firm | Ford |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began…
- Check the recall number (19V125000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026