Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Recall #: 20014
Affected scope: About 34,000

Compiled from official public sources by the publisher. · Updated September 2026

The CPSC recalled This recall involves the Coastline Ceramic Mug that was given away as a free promotional ….

Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards was recalled and listed by the CPSC in October 29, 2019. Reason: The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.. Remedy: Consumers should immediately stop using the recalled mugs and contact Hit Promotional Pro…. Verify recall #20014 with the CPSC before acting.

The recall

issued this CPSC recall-The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards..

None
agency class: October 29, 2019
reported

Sourced from official CPSC enforcement records. Verify recall #20014 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Product description

This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug.

Reason for recall

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Remedy, what to do

Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.

Recall Profile

Structured summary of the CPSC recall record
Attribute	Value
Agency	U.S. Consumer Product Safety Commission
Severity class	Not classified by agency
Status	Active
Recall number	20014
Date reported	October 29, 2019
Date initiated	October 29, 2019
Recalling firm	Not disclosed
Affected scope	About 34,000
Distribution	Not disclosed
Official source	CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.

Check the recall number (20014) and product description against the item you own. Search the archive
Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled? ▼

Why was this product recalled? ▼

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

What should consumers do? ▼

Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.

Which agency issued this recall? ▼

This recall was issued by the CPSC on October 29, 2019. CPSC does not publish a hazard classification for this recall. Recall number: 20014.

How do I report an injury from a recalled product? ▼

Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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This recall: CPSC, reported October 29, 2019. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026