CPSC recall · Reported November 14, 2019
Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to p…
Quest Products LLC, of Pleasant Prairie, Wis. recalled This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come ….
Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant… was recalled by Quest Products LLC, of Pleasant Prairie, Wis. in November 14, 2019. Reason: The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lid…. Remedy: Consumers should immediately stop using the recalled burn pads, store the pads in a safe …. Verify recall #20019 with the CPSC before acting.
The recall
Quest Products LLC, of Pleasant Prairie, Wis. issued this CPSC recall-The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lid….
- None
- agency class
- November 14, 2019
- reported
Sourced from official CPSC enforcement records. Verify recall #20019 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 5 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Children & Baby Products recalls over time
Where this recall sits in its category - 3,781 children & baby products recalls on record
Product description
This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front. The product is an over the counter Gel Infused Pad with lidocaine (4%) as the active ingredient. The pads are sold in a 10 count box and 15 count box with the lot numbers 4179, 4180, 4235, 4645, 4646 or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
Reason for recall
The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.
Remedy, what to do
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 20019 |
| Date reported | November 14, 2019 |
| Date initiated | November 14, 2019 |
| Recalling firm | Quest Products LLC, of Pleasant Prairie, Wis. |
| Affected scope | About 153,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and co…
- Check the recall number (20019) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Children & Baby Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026