Severity
Moderate
ModerateActive
CPSC recall · Reported April 14, 2022
GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
The CPSC recalled This recall involves six models of GE-brand French Door Refrigerators with bottom freezer… - a moderate-severity action.
GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to … was recalled and listed by the CPSC in April 14, 2022. Reason: The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the c…. Remedy: Consumers should contact GE Appliances to determine if their unit is part of the recall a…. Verify recall #22117 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the c….
- Moderate
- severity level
- April 14, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #22117 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #22117) was formally reported on April 14, 2022. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 155,000 (In addition, about 2,300 were sold in Canada).
The documented reason for this recall is: The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the ha… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 155,000 (In addition, about 2,300 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.
Reason for recall
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
Remedy, what to do
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 22117 |
| Date reported | April 14, 2022 |
| Date initiated | April 14, 2022 |
| Recalling firm | Not disclosed |
| Affected scope | About 155,000 (In addition, about 2,300 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service ca…
- Check the recall number (22117) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.. Units affected: About 155,000 (In addition, about 2,300 were sold in Canada).
Why was this product recalled? ▼
The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
What should consumers do? ▼
Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on April 14, 2022. Severity: Moderate. Recall number: 22117.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (22117) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported April 14, 2022. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.