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CPSC recall · Reported June 9, 2022

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

Recall #
22151
Affected scope
About 55,200 (In addition, 78 in Canada)
Verify with CPSC →
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Hisense USA, of Suwanee, Georgia recalled This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door r….

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard… was recalled by Hisense USA, of Suwanee, Georgia in June 9, 2022. Reason: The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French…. Remedy: Consumers should immediately stop using the refrigerator if the recalled refrigerator's d…. Verify recall #22151 with the CPSC before acting.

The recall

Hisense USA, of Suwanee, Georgia issued this CPSC recall-The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French….

None
agency class
June 9, 2022
reported

Sourced from official CPSC enforcement records. Verify recall #22151 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 426 appliances recalls on record

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Product description

This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

Reason for recall

The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

Remedy, what to do

Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 22151
Date reported June 9, 2022
Date initiated June 9, 2022
Recalling firm Hisense USA, of Suwanee, Georgia
Affected scope About 55,200 (In addition, 78 in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally unti…

  • Check the recall number (22151) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.. Recalled by Hisense USA, of Suwanee, Georgia. Units affected: About 55,200 (In addition, 78 in Canada).
Why was this product recalled?
The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.
What should consumers do?
Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.
Which agency issued this recall?
This recall was issued by the CPSC on June 9, 2022. CPSC does not publish a hazard classification for this recall. Recall number: 22151.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with Modine Manufacturing Company Recalls Airedale Heating and C… → · All Appliances recalls

This recall: CPSC, reported June 9, 2022. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026