CPSC recall · Reported December 15, 2022
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards
The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
The CPSC recalled This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundanc….
Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal … was recalled and listed by the CPSC in December 15, 2022. Reason: The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set t…. Remedy: Consumers should use an accurate external thermometer to confirm the water temperature to…. Verify recall #23068 with the CPSC before acting.
The recall
issued this CPSC recall-The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set t….
- None
- agency class
- December 15, 2022
- reported
Sourced from official CPSC enforcement records. Verify recall #23068 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html, to identify hot tubs with the recalled sensor.
Reason for recall
The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.
Remedy, what to do
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23068 |
| Date reported | December 15, 2022 |
| Date initiated | December 15, 2022 |
| Recalling firm | Not disclosed |
| Affected scope | About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to …
- Check the recall number (23068) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Methodology · Corrections · Archive as of August 2026