CPSC recall · Reported March 31, 2023
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey recalled This recall involves The Laundress Fabric Conditioner products, a complete list of which ….
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Re… was recalled by The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey in March 31, 2023. Reason: The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse …. Remedy: Consumers should immediately stop using the recalled fabric conditioners and contact The …. Verify recall #23172 with the CPSC before acting.
The recall
The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey issued this CPSC recall-The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse ….
- None
- agency class
- March 31, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23172 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
Reason for recall
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
Remedy, what to do
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23172 |
| Date reported | March 31, 2023 |
| Date initiated | March 31, 2023 |
| Recalling firm | The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey |
| Affected scope | About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a …
- Check the recall number (23172) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026