Severity
Moderate
ModerateActive
CPSC recall · Reported March 23, 2023
Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)
Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
Burnham Commercial, of Lancaster, Pennsylvania recalled This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series… - a moderate-severity action.
Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert) was recalled by Burnham Commercial, of Lancaster, Pennsylvania in March 23, 2023. Reason: Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.. Remedy: Consumers should immediately stop using the recalled boilers and contact the installer or…. Verify recall #23738 with the CPSC before acting.
The recall
Burnham Commercial, of Lancaster, Pennsylvania issued this moderate-severity CPSC recall-Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard..
- Moderate
- severity level
- March 23, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23738 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #23738) was formally reported on March 23, 2023. It is classified under Moderate severity, with a current status of Active. Burnham Commercial, of Lancaster, Pennsylvania is listed as the recalling firm. Federal records list the affected scope as About 185.
The documented reason for this recall is: Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 185
Related Recalls
6
6 from same agency
Product description
This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.
Reason for recall
Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
Remedy, what to do
Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 23738 |
| Date reported | March 23, 2023 |
| Date initiated | March 23, 2023 |
| Recalling firm | Burnham Commercial, of Lancaster, Pennsylvania |
| Affected scope | About 185 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler r…
- Check the recall number (23738) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.. Recalled by Burnham Commercial, of Lancaster, Pennsylvania. Units affected: About 185.
Why was this product recalled? ▼
Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 23, 2023. Severity: Moderate. Recall number: 23738.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (23738) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported March 23, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.