PlainRecalls
CPSC Moderate Active

Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

Reported: August 31, 2023 Initiated: August 31, 2023 #23271

Product Description

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Reason for Recall

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

Remedy

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

Details

Units Affected
About 167,000 (In addition, about 10,265 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.. Units affected: About 167,000 (In addition, about 10,265 were sold in Canada).
Why was this product recalled?
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
What should consumers do?
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Which agency issued this recall?
This recall was issued by the CPSC on August 31, 2023. Severity: Moderate. Recall number: 23271.