CPSC recall · Reported September 7, 2023
Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
The CPSC recalled This recall involves Emporia's North America Smart Plugs. The smart plugs have a white fi….
Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard was recalled and listed by the CPSC in September 7, 2023. Reason: The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.. Remedy: Consumers should immediately stop using the recalled smart plugs and contact Emporia to r…. Verify recall #23274 with the CPSC before acting.
The recall
issued this CPSC recall-The recalled smart plugs are not adequately grounded and can pose an electric shock to the user..
- None
- agency class
- September 7, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #23274 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 41,021 medical devices recalls on record
Product description
This recall involves Emporia's North America Smart Plugs. The smart plugs have a white finish exterior. Emporia is printed on the front. The plugs allow consumers to monitor the energy use and control most home appliances with the Emporia App, including fans, lamps, humidifiers, and other electronics from a smartphone. This recall only affects the 120V North American plugs, the 240V EU. They measure approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The smart plugs were sold individually or in multi-packs.
Reason for recall
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
Remedy, what to do
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23274 |
| Date reported | September 7, 2023 |
| Date initiated | September 7, 2023 |
| Recalling firm | Not disclosed |
| Affected scope | About 80,000 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replaceme…
- Check the recall number (23274) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Methodology · Corrections · Archive as of August 2026