NHTSA recall · Reported September 28, 2023
RAM 2022-2024: BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prev…
Ram recalled Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with….
RAM 2022-2024: BACK OVER PREVENTION:DISPLAY FUNCTION was recalled by Ram in September 28, 2023. Reason: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,0…. Remedy: Dealers will update the radio software, free of charge. Owner notification letters were …. Verify recall #23V654000 with the NHTSA before acting.
The recall
Ram issued this NHTSA recall-Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,0….
- None
- agency class
- September 28, 2023
- reported
Sourced from official NHTSA enforcement records. Verify recall #23V654000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This NHTSA action (record #23V654000) was formally reported on September 28, 2023. The NHTSA does not publish a hazard classification for its recalls, so this record carries no agency severity grade, with a current status of Active. Ram is listed as the recalling firm. The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts.
The documented reason for this recall is: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. … The specific hazard cited in the filing is: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.. Distribution data in the federal record shows the product reached: United States. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. The remedy documented by the agency is: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's nu… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 4 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,782 vehicles recalls on record
Product description
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Reason for recall
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Hazard
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy, what to do
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | National Highway Traffic Safety Administration |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 23V654000 |
| Date reported | September 28, 2023 |
| Date initiated | September 28, 2023 |
| Recalling firm | Ram |
| Affected scope | Not disclosed |
| Distribution | United States |
| Official source | NHTSA notice → |
Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.
What to do with this recall
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may con…
- Check the recall number (23V654000) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Nationwide recalls with similar severity or category timing
Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.
Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Vehicles · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026