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NHTSA recall · Reported December 1, 2023

FREIGHTLINER,MERCEDES-BENZ 2021-2023: STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and i…

Recall #
23V806000
Verify with NHTSA →
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Freightliner,Mercedes-benz recalled Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2….

FREIGHTLINER,MERCEDES-BENZ 2021-2023: STRUCTURE:BODY was recalled by Freightliner,Mercedes-benz in December 1, 2023. Reason: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Spr…. Remedy: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depe…. Verify recall #23V806000 with the NHTSA before acting.

The recall

Freightliner,Mercedes-benz issued this NHTSA recall-Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Spr….

None
agency class
December 1, 2023
reported

Sourced from official NHTSA enforcement records. Verify recall #23V806000 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

The number of affected units is not disclosed in the agency filing, which is common for drug and food recalls where lot-level tracking supersedes unit counts. Distribution scope (see Distribution below) directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 3 from NHTSA - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Vehicles recalls over time

Where this recall sits in its category - 7,783 vehicles recalls on record

200300400500600 20052008201120142017202020232026 222

Product description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Reason for recall

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Hazard

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy, what to do

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Recall Profile

Structured summary of the NHTSA recall record
Attribute Value
Agency National Highway Traffic Safety Administration
Severity class Not classified by agency
Status Active
Recall number 23V806000
Date reported December 1, 2023
Date initiated December 1, 2023
Recalling firm Freightliner,Mercedes-benz
Affected scope Not disclosed
Distribution United States
Official source NHTSA notice →

Profile values are sourced directly from the official NHTSA enforcement record. Source: National Highway Traffic Safety Administration.

What to do with this recall

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA…

  • Check the recall number (23V806000) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official NHTSA notice before acting. NHTSA notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official NHTSA record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.. Recalled by Freightliner,Mercedes-benz.
Why was this product recalled?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
What should consumers do?
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Which agency issued this recall?
This recall was issued by the NHTSA on December 1, 2023. NHTSA does not publish a hazard classification for this recall. Recall number: 23V806000.
Where was the recalled product distributed?
Distribution: United States.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Vehicle and equipment notices outside this manufacturer and filing state, matched by archive severity grade and report timing.

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This recall: NHTSA, reported December 1, 2023. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026