Severity
Moderate
ModerateActive
CPSC recall · Reported November 30, 2023
Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Polaris Industries Inc., of Medina, Minnesota recalled This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MAT… - a moderate-severity action.
Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due… was recalled by Polaris Industries Inc., of Medina, Minnesota in November 30, 2023. Reason: The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an in…. Remedy: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or a…. Verify recall #24720 with the CPSC before acting.
The recall
Polaris Industries Inc., of Medina, Minnesota issued this moderate-severity CPSC recall-The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an in….
- Moderate
- severity level
- November 30, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #24720 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #24720) was formally reported on November 30, 2023. It is classified under Moderate severity, with a current status of Active. Polaris Industries Inc., of Medina, Minnesota is listed as the recalling firm. Federal records list the affected scope as About 2,200 (In addition, about 1,000 were sold in Canada).
The documented reason for this recall is: The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch … - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Vehicles recalls over time
Where this recall sits in its category - 7,642 vehicles recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 2,200 (In addition, about 1,000 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.
Reason for recall
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
Remedy, what to do
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 24720 |
| Date reported | November 30, 2023 |
| Date initiated | November 30, 2023 |
| Recalling firm | Polaris Industries Inc., of Medina, Minnesota |
| Affected scope | About 2,200 (In addition, about 1,000 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule …
- Check the recall number (24720) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.. Recalled by Polaris Industries Inc., of Medina, Minnesota. Units affected: About 2,200 (In addition, about 1,000 were sold in Canada).
Why was this product recalled? ▼
The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.
What should consumers do? ▼
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 30, 2023. Severity: Moderate. Recall number: 24720.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (24720) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
CPSC Moderate
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Yongkang Ruihe Metal Products Co. Ltd., of China · 2026-06-25
CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
· 2026-06-18
CPSC Moderate
Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury or Death from Suffocation and Fall Haz…
CooCooBaby, of China · 2026-06-18
CPSC Moderate
Kawasaki Motors USA Recalls Model Year 2026 Teryx4 H2 and Teryx5 H2 Recreational Off-Road Vehicles Due to Impact and In…
Kawasaki Motors Manufacturing Corp., U.S.A., of Lincoln, Nebraska · 2026-06-11
CPSC Moderate
Yamaha Recalls Model Year 2021-2022 Fleet Golf Cars Due to Risk of Serious Injury or Death from a Crash Hazard
· 2026-06-11
Compare this recall with Yamazuki Recalls Youth All-Terrain Vehicles (ATVs) Due to R… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 30, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.