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CPSC recall · Reported July 11, 2024

Atomi Recalls Smart Heaters Due to Fire and Burn Hazards

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

Recall #
24298
Affected scope
About 99,400 (In addition, about 10,700 were sold in Canada)
Compiled from official public sources by the editorial team.
Verify with CPSC →
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The CPSC recalled This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632;… - a moderate-severity action.

Atomi Recalls Smart Heaters Due to Fire and Burn Hazards was recalled and listed by the CPSC in July 11, 2024. Reason: The recalled smart heaters can turn on without user input, posing fire and burn hazards.. Remedy: Consumers should immediately stop using the recalled heaters, unplug the units, and follo…. Verify recall #24298 with the CPSC before acting.

The recall

issued this moderate-severity CPSC recall-The recalled smart heaters can turn on without user input, posing fire and burn hazards..

Moderate
severity level
July 11, 2024
reported

Sourced from official CPSC enforcement records. Verify recall #24298 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #24298) was formally reported on July 11, 2024. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 99,400 (In addition, about 10,700 were sold in Canada).

The documented reason for this recall is: The recalled smart heaters can turn on without user input, posing fire and burn hazards. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cu… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 419 appliances recalls on record

0102030405060 20052008201120142017202020232026 9
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 99,400 (In addition, about 10,700 were sold in Canada)

Related Recalls

6

6 from same agency

Product description

This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635

Reason for recall

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

Remedy, what to do

Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 24298
Date reported July 11, 2024
Date initiated July 11, 2024
Recalling firm Not disclosed
Affected scope About 99,400 (In addition, about 10,700 were sold in Canada)
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomihe…

  • Check the recall number (24298) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635. Units affected: About 99,400 (In addition, about 10,700 were sold in Canada).
Why was this product recalled?
The recalled smart heaters can turn on without user input, posing fire and burn hazards.
What should consumers do?
Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.
Which agency issued this recall?
This recall was issued by the CPSC on July 11, 2024. Severity: Moderate. Recall number: 24298.
How do I check if my product is affected by a recall?
Check the product description and recall number (24298) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported July 11, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.