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CPSC recall · Reported August 8, 2024

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Recall #
24335
Affected scope
About 1,120,905
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Samsung Electronics America Inc., of Ridgefield Park, N.j. recalled This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The m… - a moderate-severity action.

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard was recalled by Samsung Electronics America Inc., of Ridgefield Park, N.j. in August 8, 2024. Reason: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire haz…. Remedy: Consumers should contact Samsung to receive a free set of knob locks or covers compatible…. Verify recall #24335 with the CPSC before acting.

The recall

Samsung Electronics America Inc., of Ridgefield Park, N.j. issued this moderate-severity CPSC recall-Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire haz….

Moderate
severity level
August 8, 2024
reported

Sourced from official CPSC enforcement records. Verify recall #24335 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #24335) was formally reported on August 8, 2024. It is classified under Moderate severity, with a current status of Active. Samsung Electronics America Inc., of Ridgefield Park, N.j. is listed as the recalling firm. Federal records list the affected scope as About 1,120,905.

The documented reason for this recall is: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob lock… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 419 appliances recalls on record

0102030405060 20052008201120142017202020232026 9
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 1,120,905

Related Recalls

6

6 from same agency

Product description

This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA

Reason for recall

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Remedy, what to do

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 24335
Date reported August 8, 2024
Date initiated August 8, 2024
Recalling firm Samsung Electronics America Inc., of Ridgefield Park, N.j.
Affected scope About 1,120,905
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in r…

  • Check the recall number (24335) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA. Recalled by Samsung Electronics America Inc., of Ridgefield Park, N.j.. Units affected: About 1,120,905.
Why was this product recalled?
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
What should consumers do?
Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.
Which agency issued this recall?
This recall was issued by the CPSC on August 8, 2024. Severity: Moderate. Recall number: 24335.
How do I check if my product is affected by a recall?
Check the product description and recall number (24335) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported August 8, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.