PlainRecalls
No agency classActive

CPSC recall · Reported September 12, 2024

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Recall #
24360
Affected scope
About 12,900
Verify with CPSC →
View my saved recalls

Glen Dimplex Americas Ltd., of Vancouver, Washington recalled This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heate….

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard was recalled by Glen Dimplex Americas Ltd., of Vancouver, Washington in September 12, 2024. Reason: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire…. Remedy: Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for…. Verify recall #24360 with the CPSC before acting.

The recall

Glen Dimplex Americas Ltd., of Vancouver, Washington issued this CPSC recall-The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire….

None
agency class
September 12, 2024
reported

Sourced from official CPSC enforcement records. Verify recall #24360 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Appliances recalls over time

Where this recall sits in its category - 426 appliances recalls on record

0102030405060 20052008201120142017202020232026 16

Product description

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

Reason for recall

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Remedy, what to do

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Not classified by agency
Status Active
Recall number 24360
Date reported September 12, 2024
Date initiated September 12, 2024
Recalling firm Glen Dimplex Americas Ltd., of Vancouver, Washington
Affected scope About 12,900
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacem…

  • Check the recall number (24360) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24. Recalled by Glen Dimplex Americas Ltd., of Vancouver, Washington. Units affected: About 12,900.
Why was this product recalled?
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Which agency issued this recall?
This recall was issued by the CPSC on September 12, 2024. CPSC does not publish a hazard classification for this recall. Recall number: 24360.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Nationwide recalls with similar severity or category timing

Consumer-product notices outside this firm and state, matched by severity timing and product category.

Compare this recall with Modine Manufacturing Company Recalls Airedale Heating and C… → · All Appliances recalls

This recall: CPSC, reported September 12, 2024. Severity classes follow each agency's own taxonomy; related-recall context is computed across the full archive.

Methodology · Corrections · Archive as of August 2026