Severity
Moderate
ModerateActive
CPSC recall · Reported September 12, 2024
Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Glen Dimplex Americas Ltd., of Vancouver, Washington recalled This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heate… - a moderate-severity action.
Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard was recalled by Glen Dimplex Americas Ltd., of Vancouver, Washington in September 12, 2024. Reason: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire…. Remedy: Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for…. Verify recall #24360 with the CPSC before acting.
The recall
Glen Dimplex Americas Ltd., of Vancouver, Washington issued this moderate-severity CPSC recall-The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire….
- Moderate
- severity level
- September 12, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #24360 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #24360) was formally reported on September 12, 2024. It is classified under Moderate severity, with a current status of Active. Glen Dimplex Americas Ltd., of Vancouver, Washington is listed as the recalling firm. Federal records list the affected scope as About 12,900.
The documented reason for this recall is: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Gle… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Appliances recalls over time
Where this recall sits in its category - 419 appliances recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 12,900
Related Recalls
6
6 from same agency
Product description
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24
Reason for recall
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 24360 |
| Date reported | September 12, 2024 |
| Date initiated | September 12, 2024 |
| Recalling firm | Glen Dimplex Americas Ltd., of Vancouver, Washington |
| Affected scope | About 12,900 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacem…
- Check the recall number (24360) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24. Recalled by Glen Dimplex Americas Ltd., of Vancouver, Washington. Units affected: About 12,900.
Why was this product recalled? ▼
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 12, 2024. Severity: Moderate. Recall number: 24360.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (24360) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with HSN Recalls Kitchen HQ Thermal Insulated Bowls Due to Fire … →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported September 12, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.