PlainRecalls

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

Reported: September 12, 2024 Initiated: September 12, 2024 #24360 About 12,900 units

Glen Dimplex Americas Ltd., of Vancouver, Washington issued this CPSC recall on September 12, 2024. Classified as Moderate severity. Approximately About 12,900 units are affected. The recall was issued because: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.. This recall notice is sourced from official CPSC enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This CPSC action (record #24360) was formally reported on September 12, 2024. It is classified under Moderate severity, with a current status of Active. Glen Dimplex Americas Ltd., of Vancouver, Washington is listed as the recalling firm. Federal records indicate About 12,900 units are affected.

The documented reason for this recall is: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Gle… — consumers holding this product should act on that instruction rather than relying on general guidance.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 3 were also issued by CPSC. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 2 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

About 12,900

Related Recalls

6

3 from same agency

Product Description

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

Reason for Recall

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 24360
Date reported September 12, 2024
Date initiated September 12, 2024
Recalling firm Glen Dimplex Americas Ltd., of Vancouver, Washington
Units affected About 12,900
Distribution Not disclosed

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

Scale of Impact

About 12,900 units affected — limited or regional distribution scale.

Regional (<10K units)
Multi-state (10K – 100K units) ✓ This recall
Large-scale (100K – 1M units)
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Consumer Product Safety Commission filings.

Frequently Asked Questions

What product was recalled?
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24. Recalled by Glen Dimplex Americas Ltd., of Vancouver, Washington. Units affected: About 12,900.
Why was this product recalled?
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Which agency issued this recall?
This recall was issued by the CPSC on September 12, 2024. Severity: Moderate. Recall number: 24360.
How do I check if my product is affected by a recall?
Check the product description and recall number (24360) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

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Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).