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CPSC recall · Reported November 22, 2023

MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)

The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.

Recall #
24717
Affected scope
About 1,900
Compiled from official public sources by the editorial team.
Verify with CPSC →
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Mi Windows and Doors LLC, of Harrisburg, Pennsylvania recalled This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if s… - a moderate-severity action.

MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Reca… was recalled by Mi Windows and Doors LLC, of Harrisburg, Pennsylvania in November 22, 2023. Reason: The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.. Remedy: Consumers should avoid areas with the recalled doors during hurricane conditions and cont…. Verify recall #24717 with the CPSC before acting.

The recall

Mi Windows and Doors LLC, of Harrisburg, Pennsylvania issued this moderate-severity CPSC recall-The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard..

Moderate
severity level
November 22, 2023
reported

Sourced from official CPSC enforcement records. Verify recall #24717 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.

Recall Insight

This CPSC action (record #24717) was formally reported on November 22, 2023. It is classified under Moderate severity, with a current status of Active. Mi Windows and Doors LLC, of Harrisburg, Pennsylvania is listed as the recalling firm. Federal records list the affected scope as About 1,900.

The documented reason for this recall is: The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other sui… - consumers holding this product should act on that instruction rather than relying on general guidance.

Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.

Household Products recalls over time

Where this recall sits in its category - 3,056 household products recalls on record

50100150200250 20052008201120142017202020232026 115
Severity2487872426High severity (most serious)Moderate severityLow severity
Where this recall sits in the database

Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.

Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.

Severity

Moderate

Affected scope

About 1,900

Related Recalls

6

6 from same agency

Product description

This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.

Reason for recall

The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.

Remedy, what to do

Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

Recall Profile

Structured summary of the CPSC recall record
Attribute Value
Agency U.S. Consumer Product Safety Commission
Severity class Moderate
Status Active
Recall number 24717
Date reported November 22, 2023
Date initiated November 22, 2023
Recalling firm Mi Windows and Doors LLC, of Harrisburg, Pennsylvania
Affected scope About 1,900
Distribution Not disclosed
Official source CPSC notice →

Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.

What to do with this recall

Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a f…

  • Check the recall number (24717) and product description against the item you own. Search the archive
  • Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
  • Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next

This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.

Frequently Asked Questions

What product was recalled?
This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.. Recalled by Mi Windows and Doors LLC, of Harrisburg, Pennsylvania. Units affected: About 1,900.
Why was this product recalled?
The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.
What should consumers do?
Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on November 22, 2023. Severity: Moderate. Recall number: 24717.
How do I check if my product is affected by a recall?
Check the product description and recall number (24717) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product?
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.

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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 22, 2023. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.