CPSC recall · Reported December 21, 2023
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Pella Corporation, of Pella, Iowa recalled This recall involves Pella's Architect Series venting wood and aluminum-clad casement win….
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) was recalled by Pella Corporation, of Pella, Iowa in December 21, 2023. Reason: The window's sash can detach from the frame and fall, posing an injury hazard to consumers.. Remedy: Consumers should keep the recalled casement windows shut and locked at all times and cont…. Verify recall #24732 with the CPSC before acting.
The recall
Pella Corporation, of Pella, Iowa issued this CPSC recall-The window's sash can detach from the frame and fall, posing an injury hazard to consumers..
- None
- agency class
- December 21, 2023
- reported
Sourced from official CPSC enforcement records. Verify recall #24732 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Reason for recall
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Remedy, what to do
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 24732 |
| Date reported | December 21, 2023 |
| Date initiated | December 21, 2023 |
| Recalling firm | Pella Corporation, of Pella, Iowa |
| Affected scope | About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a …
- Check the recall number (24732) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026