CPSC recall · Reported October 31, 2024
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
The CPSC recalled This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges ….
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard was recalled and listed by the CPSC in October 31, 2024. Reason: The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.. Remedy: Consumers should immediately stop using the recalled Charge Case Accessory and contact Hu…. Verify recall #25026 with the CPSC before acting.
The recall
issued this CPSC recall-The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard..
- None
- agency class
- October 31, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #25026 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Medical Devices recalls over time
Where this recall sits in its category - 41,021 medical devices recalls on record
Product description
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Reason for recall
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
Remedy, what to do
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25026 |
| Date reported | October 31, 2024 |
| Date initiated | October 31, 2024 |
| Recalling firm | Not disclosed |
| Affected scope | About 10,500 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free re…
- Check the recall number (25026) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Medical Devices · nearest report date
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Methodology · Corrections · Archive as of August 2026