Severity
Moderate
ModerateActive
CPSC recall · Reported November 21, 2024
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves Segway Ninebot KickScooters with model number P100S and a manufactur… - a moderate-severity action.
Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards was recalled and listed by the CPSC in November 21, 2024. Reason: The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.. Remedy: Consumers should immediately stop using the recalled KickScooters and contact Segway for …. Verify recall #25052 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider..
- Moderate
- severity level
- November 21, 2024
- reported
Sourced from official CPSC enforcement records. Verify recall #25052 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #25052) was formally reported on November 21, 2024. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 1,400.
The documented reason for this recall is: The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 1,400
Related Recalls
6
6 from same agency
Product description
This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.
Reason for recall
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
Remedy, what to do
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 25052 |
| Date reported | November 21, 2024 |
| Date initiated | November 21, 2024 |
| Recalling firm | Not disclosed |
| Affected scope | About 1,400 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consum…
- Check the recall number (25052) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.. Units affected: About 1,400.
Why was this product recalled? ▼
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
What should consumers do? ▼
Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 21, 2024. Severity: Moderate. Recall number: 25052.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (25052) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
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Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported November 21, 2024. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.