CPSC recall · Reported January 30, 2025
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
The CPSC recalled This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, ….
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard was recalled and listed by the CPSC in January 30, 2025. Reason: The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.. Remedy: Consumers should immediately stop using the recalled cycles and contact Johnson Health Te…. Verify recall #25109 with the CPSC before acting.
The recall
issued this CPSC recall-The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider..
- None
- agency class
- January 30, 2025
- reported
Sourced from official CPSC enforcement records. Verify recall #25109 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
Reason for recall
The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
Remedy, what to do
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 25109 |
| Date reported | January 30, 2025 |
| Date initiated | January 30, 2025 |
| Recalling firm | Not disclosed |
| Affected scope | About 12,885 (In addition, about 140 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a serv…
- Check the recall number (25109) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
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Similar Household Products · nearest report date
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Methodology · Corrections · Archive as of August 2026