CPSC recall · Reported February 26, 2026
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystand…
The CPSC recalled This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, det….
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury was recalled and listed by the CPSC in February 26, 2026. Reason: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfuncti…. Remedy: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com f…. Verify recall #26283 with the CPSC before acting.
The recall
issued this CPSC recall-The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfuncti….
- None
- agency class
- February 26, 2026
- reported
Sourced from official CPSC enforcement records. Verify recall #26283 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This recall's affected scope, documented in the Recall Profile below, stays within a single-region or limited-distribution footprint. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. Consumers holding this product should act on the agency's documented remedy above rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,089 household products recalls on record
Product description
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
Reason for recall
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy, what to do
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Not classified by agency |
| Status | Active |
| Recall number | 26283 |
| Date reported | February 26, 2026 |
| Date initiated | February 26, 2026 |
| Recalling firm | Not disclosed |
| Affected scope | About 651,145 (In addition, about 96,530 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free repl…
- Check the recall number (26283) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
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Similar severity · nearest report date
Same archive severity grade, closest by report date among other firms and states.
Similar Household Products · nearest report date
Same product category, closest by report date among other firms and states (deduped against the severity set).
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Methodology · Corrections · Archive as of August 2026