Severity
Moderate
ModerateActive
CPSC recall · Reported February 26, 2026
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystand…
Compiled from official public sources by the editorial team.
Verify with CPSC →
The CPSC recalled This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, det… - a moderate-severity action.
Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury was recalled and listed by the CPSC in February 26, 2026. Reason: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfuncti…. Remedy: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com f…. Verify recall #26283 with the CPSC before acting.
The recall
issued this moderate-severity CPSC recall-The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfuncti….
- Moderate
- severity level
- February 26, 2026
- reported
Sourced from official CPSC enforcement records. Verify recall #26283 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #26283) was formally reported on February 26, 2026. It is classified under Moderate severity, with a current status of Active. The recalling firm is not specified in the federal record. Federal records list the affected scope as About 651,145 (In addition, about 96,530 were sold in Canada).
The documented reason for this recall is: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which… - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 651,145 (In addition, about 96,530 were sold in Canada)
Related Recalls
6
6 from same agency
Product description
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
Reason for recall
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
Remedy, what to do
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 26283 |
| Date reported | February 26, 2026 |
| Date initiated | February 26, 2026 |
| Recalling firm | Not disclosed |
| Affected scope | About 651,145 (In addition, about 96,530 were sold in Canada) |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free repl…
- Check the recall number (26283) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.. Units affected: About 651,145 (In addition, about 96,530 were sold in Canada).
Why was this product recalled? ▼
The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
What should consumers do? ▼
Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 26, 2026. Severity: Moderate. Recall number: 26283.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (26283) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 26, 2026. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.