PlainRecalls
FDA Devices Verify with FDA Devices → Moderate Class II Terminated

Merge LIS software.

Reported: November 23, 2016 Initiated: March 5, 2015 #Z-0399-2017 413 sites potentially have the affected software units

Merge Healthcare, Inc. issued this FDA Devices recall on November 23, 2016. Classified as Moderate severity (Class II). Approximately 413 sites potentially have the affected software units are affected. The recall was issued because: There is a potential for duplicate container numbers to be created for patients.. This recall notice is sourced from official FDA Devices enforcement records. Below you will find the complete product description, hazard information, remedy instructions, and related recalls from the same manufacturer or product category.

Recall Insight

This FDA Devices action (record #Z-0399-2017) was formally reported on November 23, 2016, with the manufacturer initiating the action on March 5, 2015. It is classified under Moderate severity (Class II), with a current status of Terminated. Merge Healthcare, Inc. is listed as the recalling firm, operating out of Hartland, WI. Federal records indicate 413 sites potentially have the affected software units are affected.

The documented reason for this recall is: There is a potential for duplicate container numbers to be created for patients. Distribution data in the federal record shows the product reached: Distribution was made nationwide and to the Virgin Islands. Foreign distribution was made to the Bahamas.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by FDA Devices. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 10 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.

Recall Distribution by Severity Class

Severity1Class I (Critical)Class II (Moderate)Class III (Low)
Recall Distribution by Severity Class

Severity

Moderate

Units Affected

413 sites potentially have the affected software

Related Recalls

6

6 from same agency

Product Description

Merge LIS software.

Reason for Recall

There is a potential for duplicate container numbers to be created for patients.

Details

Recalling Firm
Merge Healthcare, Inc.
Units Affected
413 sites potentially have the affected software
Distribution
Distribution was made nationwide and to the Virgin Islands. Foreign distribution was made to the Bahamas.
Location
Hartland, WI

Recall Profile

Structured summary of the FDA Devices recall record
Attribute Value
Agency U.S. Food and Drug Administration
Severity class Moderate (Class II)
Status Terminated
Recall number Z-0399-2017
Date reported November 23, 2016
Date initiated March 5, 2015
Recalling firm Merge Healthcare, Inc.
Units affected 413 sites potentially have the affected software
Distribution Distribution was made nationwide and to the Virgin Islands. Foreign distribution was made to the Bahamas.

Profile values are sourced directly from the official FDA Devices enforcement record. Source: U.S. Food and Drug Administration.

Scale of Impact

413 sites potentially have the affected software units affected — limited or regional distribution scale.

Regional (<10K units) ✓ This recall
Multi-state (10K – 100K units)
Large-scale (100K – 1M units)
Massive (≥1M units)

Bracket cutoffs follow federal recall-disclosure conventions; bar widths scale linearly within each bracket. Source: PlainRecalls analysis of U.S. Food and Drug Administration filings.

Frequently Asked Questions

What product was recalled?
Merge LIS software.. Recalled by Merge Healthcare, Inc.. Units affected: 413 sites potentially have the affected software.
Why was this product recalled?
There is a potential for duplicate container numbers to be created for patients.
Which agency issued this recall?
This recall was issued by the FDA Devices on November 23, 2016. Severity: Moderate. Recall number: Z-0399-2017.
Where was the recalled product distributed?
Distribution: Distribution was made nationwide and to the Virgin Islands. Foreign distribution was made to the Bahamas..
How do I check if my product is affected by a recall?
Check the product description and recall number (Z-0399-2017) against your product. Visit the official FDA Devices website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
Should I stop using a recalled medication or medical device?
Do not stop using a recalled medication or device without consulting your healthcare provider first, as abruptly discontinuing treatment could pose its own health risks. Your doctor can advise on alternatives or whether the recall applies to your specific product lot. Check the recall number and lot information against your product packaging.

Recall Context

Product recalls are issued when a manufacturer, distributor, or federal agency determines that a product poses a safety risk to consumers. This recall is classified as moderate severity, indicating the product may cause temporary or medically reversible health consequences. Across PlainRecalls, we track 83,000+ recalls from FDA, CPSC, and NHTSA to help consumers stay informed and act quickly when safety issues arise.

Nearby Recalls in This Category

Other recalls in the same product category — useful for spotting patterns across the same defect class or manufacturer.

Compare this recall with Endo-Model Replacement Plateau; Item Number: 15-0027/11; →

Data Sources

Data as of 2025. Source: FDA, CPSC, NHTSA, USDA FSIS federal recall databases.

  • Source: FDA — Food and Drug Administration, openFDA Enforcement API (food, drug, and medical device recalls)
  • Source: CPSC — Consumer Product Safety Commission Recalls API (consumer product recalls and hazards)
  • Source: NHTSA — National Highway Traffic Safety Administration Recalls API (vehicle safety recalls)
  • Source: USDA FSIS — Food Safety and Inspection Service (meat, poultry, and egg product recalls)

Recall information is sourced from official federal agency databases. Always verify recall details with the issuing agency for the most current status. This information is for research and awareness purposes only.

All federal data sources used on this page

Source: Federal recall agencies (FDA, CPSC, NHTSA, USDA FSIS) Aggregated multi-agency recall feeds · 2024 Recall data normalized across federal agency feeds; severity classifications follow each agency's own taxonomy (FDA Class I/II/III; CPSC, NHTSA, USDA FSIS).