Sunquest Encompass The reporting site is using the Encompass software in an acute patient care setting.

Recall Insight

This FDA Devices action (record #Z-2243-2012) was formally reported on August 29, 2012, with the manufacturer initiating the action on April 13, 2009. It is classified under Low severity (Class III), with a current status of Terminated. Sunquest Information Systems, Inc. is listed as the recalling firm, operating out of Tucson, AZ. Federal records indicate 23 clients units are affected.

The documented reason for this recall is: Sunquest is recalling the Sunquest Encompass versions 2.4 and later because the specimen collect time is displaying and printing one hour later than the actual collect time only when Daylight Saving Time is active. Distribution data in the federal record shows the product reached: Worldwide distribution: USA (nationwide) and country of: Bahamas.. Distribution scope directly affects the consumer exposure window and determines whether a recall remains regional or escalates into a nationwide advisory.

To put this record in context, PlainRecalls indexes 83,949 recalls across the FDA, CPSC, NHTSA and USDA FSIS going back to 1995. Within the same product category, the database holds 6 closely related recalls, of which 6 were also issued by FDA Devices. That clustering is a signal — repeated actions in a narrow category often indicate a systemic quality-control issue, a supplier-wide contamination, or a design defect that has propagated across product lines. This recall is roughly 14 years old; older recalls can remain relevant because many units enter resale, rental, and secondary-market channels where the original warning never reaches the end user. Always cross-check the recall number against the official agency page before relying on any summary.