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CPSC, Philips PC Peripherals Announce Recall of Hewlett-Packard Company L2035 Flat Panel Monitors

Reported: January 14, 2005 Initiated: January 14, 2005 #05531

Product Description

The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.

Reason for Recall

A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.

Remedy

Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.

Frequently Asked Questions

What product was recalled?
The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.. Recalled by Philips PC Peripherals, of Colorado Springs, Colo.. Units affected: About 15,000.
Why was this product recalled?
A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.
What should consumers do?
Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.
Which agency issued this recall?
This recall was issued by the CPSC on January 14, 2005. Severity: Moderate. Recall number: 05531.