Severity
Moderate
ModerateActive
CPSC recall · Reported February 8, 2011
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Compiled from official public sources by the editorial team.
Verify with CPSC →
Tyco Safety Products Westminster of Westminster, Mass. recalled The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party m… - a moderate-severity action.
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Fai… was recalled by Tyco Safety Products Westminster of Westminster, Mass. in February 8, 2011. Reason: The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of …. Remedy: Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrin…. Verify recall #11721 with the CPSC before acting.
The recall
Tyco Safety Products Westminster of Westminster, Mass. issued this moderate-severity CPSC recall-The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of ….
- Moderate
- severity level
- February 8, 2011
- reported
Sourced from official CPSC enforcement records. Verify recall #11721 with the agency before acting. Full product description, hazard, remedy, and related recalls are below.
Recall Insight
This CPSC action (record #11721) was formally reported on February 8, 2011. It is classified under Moderate severity, with a current status of Active. Tyco Safety Products Westminster of Westminster, Mass. is listed as the recalling firm. Federal records list the affected scope as About 540.
The documented reason for this recall is: The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire. Distribution information was not included in the agency filing, so consumers should assume broad potential exposure until the firm publishes point-of-sale details. The remedy documented by the agency is: Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly. - consumers holding this product should act on that instruction rather than relying on general guidance.
Within the same product category the archive holds 6 closely related recalls, 6 from CPSC - clustering in a narrow category often points to a systemic quality-control or supplier issue rather than a one-off defect. Always verify the recall number against the official agency record before acting.
Household Products recalls over time
Where this recall sits in its category - 3,056 household products recalls on record
Of 101,704 recalls in the database, 24,878 are high severity, 72,426 moderate, and 4,400 low. This recall is classified moderate severity.
Counts reflect market size and reporting activity, not inherent danger, we do not rank products by risk from raw recall volume.
Affected scope
About 540
Related Recalls
6
6 from same agency
Product description
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Reason for recall
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Remedy, what to do
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Recall Profile
| Attribute | Value |
|---|---|
| Agency | U.S. Consumer Product Safety Commission |
| Severity class | Moderate |
| Status | Active |
| Recall number | 11721 |
| Date reported | February 8, 2011 |
| Date initiated | February 8, 2011 |
| Recalling firm | Tyco Safety Products Westminster of Westminster, Mass. |
| Affected scope | About 540 |
| Distribution | Not disclosed |
| Official source | CPSC notice → |
Profile values are sourced directly from the official CPSC enforcement record. Source: U.S. Consumer Product Safety Commission.
What to do with this recall
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directl…
- Check the recall number (11721) and product description against the item you own. Search the archive
- Confirm the current status and remedy on the official CPSC notice before acting. CPSC notice
- Follow the documented remedy (refund, replacement, repair, or disposal) rather than general advice. What to do next
This page summarizes the official CPSC record for research and awareness; it is not legal, medical, or safety advice. Verify with the issuing agency before acting.
Frequently Asked Questions
What product was recalled? ▼
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter.". Recalled by Tyco Safety Products Westminster of Westminster, Mass.. Units affected: About 540.
Why was this product recalled? ▼
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
What should consumers do? ▼
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on February 8, 2011. Severity: Moderate. Recall number: 11721.
How do I check if my product is affected by a recall? ▼
Check the product description and recall number (11721) against your product. Visit the official CPSC website for the most current information. You can also use our Recall Checker tool to search by product name or brand.
How do I report an injury from a recalled product? ▼
Report injuries to the issuing agency: CPSC at SaferProducts.gov, NHTSA at nhtsa.gov/report-a-safety-problem, or FDA via MedWatch. Document the product (photos, model/serial numbers, purchase receipts) and seek medical attention. Injury reports help agencies track hazard patterns and may strengthen enforcement actions.
Nearby Recalls in This Category
Other recalls in the same product category, useful for spotting patterns across the same defect class or manufacturer.
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Compare this recall with Cooper Lighting Recalls Metalux Optimized High Bay LED Ligh… →
Every figure on PlainRecalls is rendered directly from official FDA, CPSC and NHTSA recall records, no number is typed in by an editor. This recall: CPSC, reported February 8, 2011. Severity classes follow each agency's own taxonomy (FDA Class I/II/III; CPSC and NHTSA by hazard type), and related-recall context is computed across the full archive. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of July 2026.