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Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Reported: February 8, 2011 Initiated: February 8, 2011 #11721

Product Description

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

Reason for Recall

The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.

Remedy

Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.

Frequently Asked Questions

What product was recalled?
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter.". Recalled by Tyco Safety Products Westminster of Westminster, Mass.. Units affected: About 540.
Why was this product recalled?
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
What should consumers do?
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Which agency issued this recall?
This recall was issued by the CPSC on February 8, 2011. Severity: Moderate. Recall number: 11721.