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CPSC Moderate Active

Keyera Energy Recalls to Inspect Propane Gas Due to Fire and Explosion Hazards

Reported: June 5, 2018 Initiated: June 5, 2018 #18172

Product Description

This recall involves under-odorized propane (LP) gas delivered to consumers for use in storage tanks or sold at retail locations in portable refillable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). The LP gas was also sold to businesses for commercial and industrial use. Keyera Energy Inc. does not sell propane directly to any retailers or consumers, but supplies propane to distributors that sell directly to retailers and consumers.

Reason for Recall

The recalled propane gas does not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.

Remedy

Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.

Frequently Asked Questions

What product was recalled?
This recall involves under-odorized propane (LP) gas delivered to consumers for use in storage tanks or sold at retail locations in portable refillable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). The LP gas was also sold to businesses for commercial and industrial use. Keyera Energy Inc. does not sell propane directly to any retailers or consumers, but supplies propane to distributors that sell directly to retailers and consumers.. Recalled by Keyera Energy Inc., of Houston, Texas. Units affected: About 1.7 million gallons.
Why was this product recalled?
The recalled propane gas does not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
What should consumers do?
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.
Which agency issued this recall?
This recall was issued by the CPSC on June 5, 2018. Severity: Moderate. Recall number: 18172.